Medical Advice Disclaimer
DISCLAIMER: THIS WEBSITE DOES NOT PROVIDE MEDICAL ADVICE
The information, including but not limited to, text, graphics, images, and other material contained on this website are for informational purposes only. No material on this site is intended to be a substitute for professional medical advice, diagnosis, or treatment.
If you believe you’re having a medical emergency, please call 911 immediately.
Information You Provide
Phoenix House California collects Personal Data from you when you voluntarily provide such information, such as when you sign up for our newsletter, make a donation, purchase a product, participate in an event, or fill out a contact or referral form. This may include information such as your name, telephone number, address, email address, social media handle, names and birthdates of family members, preferred language, medical and insurance information, mental health and behavioral symptoms, and credit or debit card information.
We may use some of this information to contact you in the future to tell you about services or share news and updates. Each marketing communication we send you will contain information on how to “opt-out” of receiving future communications. If you do not wish to receive any future communications or if you wish to have your name deleted from our mailing list, please contact us as indicated below.
Donating and Purchasing Merchandise Online
Phoenix House California provides information to third party service providers that help us process donations and fulfill and deliver merchandise and services that you purchase from us. These service providers only have access to your personal information to provide these services or only to process your donations. When you make a donation or purchase items, you may become part of a Phoenix House California mailing list. However, we will not sell, rent, or share your name or information with a third party or send mailings to you on behalf of other organizations. This policy applies to all information received by Phoenix House California, both online and offline. You have the option to “opt-out” of receiving future communications.
Information We Collect
How We Share Your Personal Information
Phoenix House California will not sell, rent, or share any personal or credit card information you provide. We will not intentionally disclose any personal information to any third party unless you give us permission. There are circumstances in which we may share your Personal Data without notice to you, as set forth below:
Vendors and Service Providers
Phoenix House hires other companies to perform business-related functions that help us run our organization such as processing payments or fulfilling merchandise orders. When using the services of another company to perform this type of function, we only provide them with the information they need to perform their specific function.
Legal or Safety Requirements
Phoenix House California may disclose your Personal Data if required by law or to comply with safety and/or security issues, governmental request, and to protect and defend the rights or property of Phoenix House California and others.
Security of Your Information
Since the internet is not a 100% secure environment, we can’t guarantee the security of the information you transmit to us. We use industry standard administrative and technical security measures and safeguards to protect the security and confidentiality of your information but there is no guarantee that information may not be accessed, disclosed, destroyed, or altered by security breach of any of our safeguards. It is ultimately your responsibility to protect the security of your login information. Emails and other communications you send us through our Site are not encrypted and we strongly advise you not to send any confidential information through these means.
Questions and Contact Information
Phoenix House California
11600 Eldridge Avenue
Lake View Terrace, CA 91342