Wraparound Services

Wraparound is made up of a team of professionals who wrap treatment and services around a child and family in a time of crisis and supports them in all aspects of life. The team works with the child and family to develop a collaborative and coordinated, strengths-based care plan that will achieve positive changes and strengthen the family relationship. Families learn to identify and use their strengths and community resources to address their individual needs. Typical teams include designated program staff members as well as school and district representatives, relatives, friends, neighbors, and/or church members. The goal of the wraparound program is to achieve stability in the lives of the children served, equip the families with the resources and skills they need to be successful, and to build in informal supports so that the families can without the assistance of the wraparound team. Many of the youth graduate from the wraparound program having met all their treatment goals while some will continue in an outpatient mental health setting.

The California Department of Social Services (CDSS) describes Wraparound as a strengths-based planning process that occurs in a team setting to engage with children, youth, and their families. The intent is to build on individual and family
strengths to help families achieve positive goals and improve well-being.

Wraparound services are available to assist youth who are returning home to successfully remain at home. The goal of Wraparound is to prevent future disruption or placements, reduce mental health symptoms, improve overall family functioning, and prevent psychiatric hospitalization.

The Wraparound team at Phoenix House of California participates closely with our county and community partners to meet the mission and vision of Phoenix House and Wraparound services. Referrals are received directly from the child’s social worker or probation officer and are coordinated through the Department of Mental Health.

Wraparound services are available to young people with open DCFS cases, probation youth, and post-adoption children and youth.

The Ten Principles of the Wraparound process

1. Family Voice and Choice

Family and youth/child perspectives are intentionally elicited and prioritized during all phases of the wraparound process. Planning is grounded in family members’ perspectives, and the team strives to provide options and choices such that the plan reflects the family values and preferences.

2. Team Based

The wraparound team consists of individuals agreed upon by the family and committed to them through informal, formal, and community support and services relationships.

3. Natural Supports

The team actively seeks out and encourages the full participation of team members drawn from family members’ networks of interpersonal and community relationships. The wraparound plan reflects activities and interventions that draw on sources of natural support.

4. Collaboration

Team members work cooperatively and share responsibility for developing, implementing, monitoring, and evaluating a single wraparound plan. The plan reflects a blending of team members’ perspectives, mandates, and resources. The plan guides and coordinates each team members’ work towards meeting the teams’ goals.

5. Community-based

The wraparound team implements service and support strategies that take place in the most inclusive, most responsive, most accessible, and least restrictive settings possible, and that safely promote child and family integration into home and community life.

6. Culturally Competent

The wraparound process demonstrates respect for and builds on the values, preferences, beliefs, culture and identity of the child/youth and family, and their community.

7. Individualized

To achieve the goals laid out in the wraparound plan, the team develops and implements a customized set of strategies, support, and services.

8. Strengths Based

The wraparound process and the wraparound plan identity, build on, and enhance the capabilities, knowledge, skills, and assets of the child and family, their community, and other team members.

9. Persistence

Despite challenges, the team persist in working toward the goals included in the wraparound plan until the team reaches agreement that a formal wraparound process is no longer required.

10. Outcome based

The team ties the goals and strategies of the wraparound plan to observable or measurable indicators of success, monitors progress in terms of these indicators, and revise the plan accordingly.

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